Delivery terms | Vintage furniture and accessories

Delivery conditions

At Charmig, we think it's important that you know what to expect from us. Both in terms of the items you order from us and the delivery! Therefore, on all orders with a purchase amount above €100, we offer  FREE shipping! So no unexpected additional costs.
For orders with a purchase value below €100, we charge €65 delivery costs (excluding the Wadden Islands). Can the parcel be sent by post? Then of course we will do so.

To offer this service, there are some ground rules attached to this:

After you have placed your order with us, we will ship on working days within 24 hours contact you for a delivery appointment.
We work with our courier partner Brenger. We cannot yet agree a time slot with you during the delivery appointment. Brenger will send you an e-mail around 20:00 the evening before delivery, giving a time slot of 4 hours. On the day itself you will receive the courier's phone number for any questions.
It is important to note that the courier will deliver the item to the first threshold on the ground floor. Does the furniture need to go upstairs? This is possible at a small extra cost, would you please indicate this directly with your order?
Please note that the courier only comes! We help the courier in our warehouse to load the furniture, someone should be present to help unload the furniture. Is this not possible? We can schedule an additional courier at an additional cost.
We are not responsible for damage to your purchase, or to property caused by additional work. You are responsible for ensuring that the furniture fits through door frames, hallway etc.
Are you unexpectedly not at home? Then we will be forced to charge you for the transport.
We are also forced to pass on the cost if; a wrong address has been given; no one turns out to be present to help with lifting; the product does not fit inside; no extra floor appears to have been requested.
Do you want to cancel the transport? This is possible until 48 hours in advance.
We reserve the right to postpone delivery at any time due to force majeure. You can think of car trouble, traffic jams or other unforeseen circumstances. We or Bringer will then contact you as soon as possible to discuss another date.
The delivery driver will ask you to sign for damage-free receipt. It is therefore important to unpack the furniture and check it for any damage that may have occurred during transport. In the unlikely event that this is the case, we would ask you to report this within 48 hours. We pack our furniture very well for transport, and do more than our utmost to prevent this!
Stars Shadow

Every item is unique

All our items are pre-loved and unique and restored by us with great care and love.

Leaf Shadow

Durable

Each vintage piece of furniture has a different past, but is always expertly treated by us so that it gets a second life again.

Truck Shadow

Free Shipping

Free delivery and shipping within the Netherlands from €100,-.

World Shadow

International delivery

We also ship abroad. Please contact us to discuss the possibilities.

Reviews

Marleen

“The cabinet is great, we are very happy with it and thank you very much for the super service!!! “

Ron

"Through the website at Charmig, we saw a piece of furniture that met our needs. We chose to buy the furniture sight unseen. Although clear pictures, a purchase where you first transfer money for a used furniture remains tricky. The furniture was delivered within a few days, neatly packed against the weather by Brenger couriers and put in place ( b.ground).
The furniture looks much nicer in reality than in the photos. It really is quality furniture and we are very happy with it.
Manouk and Tjeerd, thank you."

Andre

"First of all very happy with our chairs and the lamp. All delivered quickly, in excellent condition, good and friendly communication."

Sil

"I bought beautiful table and chairs, they were perfectly restored and upholstered. I could see them live at their workshop and I completed the purchase online on their site which was very handy. They were quickly delivered and packed to perfection.
Thank you! I love the look of my dining room now."

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